Module Description:

This module introduces participants to the digital tools they will use throughout the course, including Microsoft 365 (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Slides), Zoom, Email, and ChatGPT. The main focus is on downloading and setting up these tools to ensure participants are ready for subsequent modules. Participants will also be introduced to the AI features built into these tools—such as Word’s auto-editing, Zoom’s live transcription, and smart email suggestions—as well as how ChatGPT can support productivity, writing, and creativity throughout the course.

Instructional Objectives:

• Ensure participants successfully download and install the required applications (Microsoft 365, Google Workspace apps, Zoom, ChatGPT).

• Introduce the purpose of each tool and its relevance in professional and personal contexts.

• Highlight built-in AI features in tools like Word (Editor), Email (smart suggestions), and Zoom (AI transcription).

• Help participants understand the basic navigation of the tools.

• Provide clear, specific instruction or steps that participants need to complete to prepare participants for deeper dives in future modules.

Measurable Learning Outcomes:

By the end of this module, participants will:

• Download and install Microsoft 365 apps, Google Workspace apps, and ChatGPT.

• Set up Zoom and Email accounts.

• Understand the primary function of each tool (Word, Docs, Excel, Sheets, etc.), including their AI-powered features.

• Feel confident navigating the basic interface of each tool and identifying where AI can support their digital work.

Module Description:

In this module, participants will learn the fundamentals of Zoom Video Conferencing, including how to set up, join, and host meetings, manage participants, and use features like screen sharing and breakout rooms. By the end of this module, students will feel confident hosting and managing professional or personal meetings using Zoom.

Instructional Objectives:

• Learn how to create a Zoom account and download the app.

• Understand how to schedule, join, and host meetings.

• Learn how to manage meeting participants (mute, remove, assign co-hosts).

• Practice using key features like screen sharing, breakout rooms, and chat.

• Gain confidence in using Zoom for remote communication and collaboration.

Measurable Learning Outcomes:

By the end of this module, participants will:

• Set up and customize their Zoom account.

• Schedule and join a Zoom meeting.

• Host a meeting and manage participants using basic meeting controls (mute, screen sharing).

• Use advanced features like breakout rooms and chat effectively.

• Record meetings and share them with participants.

• Feel confident hosting and participating in Zoom meetings.

Module Description:

This module introduces beginners to the basics of Email Management. Participants will learn how to set up and manage email accounts, compose and send professional emails, and organize their inbox using tools like folders, labels, and filters. Participants will also move beyond account setup and basic composition to master tone, structure, and clarity in business correspondence—including status updates, stakeholder communication, and managing threads and follow-ups.

Key Learning Objectives:

• Email Setup: Learn how to create, set up, and manage email accounts (e.g., Gmail, Outlook).

• Communication Best Practices: Understand best practices for professional email communication, including proper etiquette, formatting, and tone.

• Inbox Organization: Learn how to organize emails using folders, labels, and filters to keep track of important messages.

• Explore advanced AI features such as tone adjustment, thread summarization, and AI-assisted drafting.

• Provide hands-on experience writing a professional project update email.

Learning Outcomes:

By the end of this module, participants will:

• Set up a basic email account and customize it.

• Compose and send professional emails using correct formatting and etiquette.

• Attach files or images to emails.

• Organize emails using folders, labels, and filters for better inbox management.

• Apply best practices for efficient email communication and inbox organization.

• Use AI tools to refine tone, check clarity, and draft or condense messages.

Module Description:

In this module, participants will learn how to create, format, and edit documents using Microsoft Word and Google Docs. These word processing tools are essential for writing, editing, and sharing documents in both professional and personal contexts. The module expands on AI-powered features—including smart compose, document summaries, and the use of AI tools to draft, outline, and refine content. The capstone practical exercise asks participants to build a draft two-page report.

Instructional Objectives:

• Introduce participants to the basic features of Microsoft Word and Google Docs.

• Teach how to format text, insert images, and save documents.

• Explore AI features such as smart compose, document summaries, and generative AI tools like ChatGPT for drafting and outlining.

• Show participants how to add a table of contents. 

• Provide hands-on experience building a structured, multi-page report.
  

Measurable Learning Outcomes:

By the end of this module, participants will:

• Create a new document in Microsoft Word and Google Docs.

• Format text, including changing fonts, aligning text, and adding bullet points.

• Build a draft two-page report with a clear introduction, body, and conclusion.

• Insert and format tables, images, headers, footers, and page numbers.

• Use AI tools to draft, outline, summarize, and refine written content.

• Add a table of contents to a report. 

• Save, export, and share the finished report as a PDF or Word/Docs file.

Module Description:

In this module, participants will learn the fundamentals of spreadsheet creation and management using Microsoft Excel and Google Sheets. These tools are essential for organizing data, performing calculations, and creating simple charts. Using a sales performance dataset as the working example, participants learn to summarize data, calculate key metrics, and visualize results. The module deepens the use of AI-powered features such as Smart Fill, and formula suggestions for building and troubleshooting formulas. The capstone practical exercise asks participants to build a report on sales performance. By the end of this module, participants will be able to turn raw data into a clear, professional performance report.

Instructional Objectives:

• Introduce participants to the basic features of Microsoft Excel and Google Sheets.

• Teach how to create, organize, and format spreadsheets.

• Demonstrate how to use simple formulas for calculations.

• Explain how to create and customize charts.

• Provide hands-on experience in spreadsheet creation and data management.

Learning Outcomes:

By the end of this module, participants will:

• Create a new spreadsheet in Microsoft Excel and Google Sheets.

• Enter and format data, including adjusting rows and columns.

• Use basic formulas, such as SUM and AVERAGE, for simple calculations.

• Create and format charts that visualize sales performance.

• Build a complete sales performance report in Microsoft Excel or Google Sheets.

• Use AI features to speed up analysis, suggest formulas, and reduce errors.

Module Description:

This module introduces participants to creating presentations using Microsoft PowerPoint and Google Slides. The module covers visual hierarchy, data visualization, storytelling with slides, and the effective use of charts and speaker notes. It expands on AI-powered features such as design suggestions, layout recommendations, and generative AI tools for drafting slide content, titles, and speaker notes. The capstone practical exercise asks participants to build a slide deck reporting on sales performance. By the end of this module, participants will be able to design a professional, presentation-ready deck that communicates results effectively.

Instructional Objectives:

• Learn how to create, format, and organize slides in Microsoft PowerPoint and Google Slides.

• Understand how to insert and manage multimedia elements like images, charts, and videos.

• Demonstrate how to insert, format, and label charts and visuals to present performance data.

• Explain how to write and use speaker notes to support delivery.

• Explore AI features such as design suggestions and layout refinements.

• Provide hands-on experience building a sales performance slide deck.

Measurable Learning Outcomes:

By the end of this module, participants will:

• Structure a slide deck with a clear narrative flow from summary to detail.

• Present sales performance data using well-formatted charts and visuals.

• Apply consistent design, layout, and visual hierarchy across slides.

• Write effective speaker notes to support a confident delivery.

• Use AI tools to refine design, generate content, and draft speaker notes.

• Save and export the deck as a PowerPoint file, PDF, or Google Slides link.