Digital Literacy II

Module Description:

This module focuses on professional email communication in a workplace context. Participants move beyond account setup and basic composition to master tone, structure, and clarity in business correspondence—including status updates, stakeholder communication, and managing threads and follow-ups. The module deepens the use of AI-powered tools such as smart reply, tone adjustment, and writing assistance to draft polished, purposeful messages efficiently. The capstone practical exercise asks participants to write a professional email delivering an update on a project. By the end of this module, participants will communicate confidently and professionally across a range of workplace email scenarios.

Instructional Objectives:

• Reinforce professional email etiquette, formatting, and tone for a business audience.

• Teach how to structure clear, concise messages for specific purposes such as project updates and status reports.

• Demonstrate how to manage threads, follow-ups, and clear calls to action.

• Explore advanced AI features such as tone adjustment, thread summarization, and AI-assisted drafting.

• Provide hands-on experience writing a professional project update email.

Measurable Learning Outcomes:

By the end of this module, participants will:

• Compose a professionally structured email that communicates a clear project update.

• Apply appropriate tone, formatting, and etiquette for a business audience.

• Summarize project status, progress, and next steps concisely within an email.

• Use AI tools to refine tone, check clarity, and draft or condense messages.

• Manage email threads with clear subject lines, follow-ups, and defined action items.

Module Description:

This module advances participants' word processing skills toward producing structured, professional documents. Participants will learn to plan, structure, and format multi-page documents using headings, styles, tables, and page layout tools to create polished, readable work. The module expands on AI-powered features—including smart compose, document summaries, and the use of AI tools to draft, outline, and refine content. The capstone practical exercise asks participants to build a draft two-page report. By the end of this module, participants will be able to independently produce well-organized, professional documents from start to finish.

Instructional Objectives:

• Review core formatting and introduce advanced document structure (headings, styles, tables, page layout).

• Teach how to plan and organize a multi-page report with a logical flow.

• Demonstrate how to use templates, headers and footers, and page numbering for professional documents.

• Explore AI features such as smart compose, document summaries, and generative AI tools like ChatGPT for drafting and outlining.

• Show participants how to add a table of contents. 

• Provide hands-on experience building a structured, multi-page report.

Measurable Learning Outcomes:

By the end of this module, participants will:

• Create a well-structured, multi-page document using headings and consistent styles.

• Build a draft two-page report with a clear introduction, body, and conclusion.

• Insert and format tables, images, headers, footers, and page numbers.

• Use AI tools to draft, outline, summarize, and refine written content.

• Add a table of contents to a report. 

• Save, export, and share the finished report as a PDF or Word/Docs file.

Module Description:

This module builds on foundational spreadsheet skills to focus on organizing, analyzing, and reporting on data. Participants move beyond basic data entry and simple formulas to work with structured datasets, applying functions, formatting, and charts to draw out meaningful insights and present them clearly. Using a sales performance dataset as the working example, participants learn to summarize data, calculate key metrics, and visualize results. The module deepens the use of AI-powered features such as Smart Fill, and formula suggestions for building and troubleshooting formulas. The capstone practical exercise asks participants to build a report on sales performance. By the end of this module, participants will be able to turn raw data into a clear, professional performance report.

Instructional Objectives:

• Review spreadsheet fundamentals and introduce structured data organization for reporting.

• Teach how to use functions such as SUM, AVERAGE, and other common formulas to calculate key metrics.

• Demonstrate how to summarize and analyze data, including totals, comparisons, and trends.

• Explain how to create and format charts to visualize performance data.

• Explore AI tools such as Smart Fill, formula suggestions, and ChatGPT for analysis and troubleshooting.

• Provide hands-on experience building a sales performance report.

Measurable Learning Outcomes:

By the end of this module, participants will:

• Organize and format a dataset for clear, professional reporting.

• Use formulas to calculate key metrics such as totals, averages, and percentage change.

• Summarize and interpret sales data to identify trends and insights.

• Create and format charts that visualize sales performance.

• Build a complete sales performance report in Microsoft Excel or Google Sheets.

• Use AI features to speed up analysis, suggest formulas, and reduce errors.

Module Description:

This module advances participants' presentation skills toward communicating data and results to an audience. Participants learn to translate information—particularly performance data—into a clear, compelling, and well-structured slide deck. The module covers visual hierarchy, data visualization, storytelling with slides, and the effective use of charts and speaker notes. It expands on AI-powered features such as design suggestions, layout recommendations, and generative AI tools for drafting slide content, titles, and speaker notes. The capstone practical exercise asks participants to build a slide deck reporting on sales performance. By the end of this module, participants will be able to design a professional, presentation-ready deck that communicates results effectively.

Instructional Objectives:

• Review slide creation basics and introduce principles of visual hierarchy and effective slide design.

• Teach how to structure a presentation to tell a clear story with data.

• Demonstrate how to insert, format, and label charts and visuals to present performance data.

• Explain how to write and use speaker notes to support delivery.

• Explore AI features such as design suggestions and layout refinements.

• Provide hands-on experience building a sales performance slide deck.

Measurable Learning Outcomes:

By the end of this module, participants will:

• Structure a slide deck with a clear narrative flow from summary to detail.

• Present sales performance data using well-formatted charts and visuals.

• Apply consistent design, layout, and visual hierarchy across slides.

• Write effective speaker notes to support a confident delivery.

• Use AI tools to refine design, generate content, and draft speaker notes.

• Save and export the deck as a PowerPoint file, PDF, or Google Slides link.

Module Description:

This module introduces participants to applying AI within an organizational workflow, with a focus on using AI to plan and structure professional deliverables. Rather than treating AI as a single-tool feature, participants learn to use AI assistants as a thinking and planning partner. Generating report structures, outlines, and frameworks that improve the quality and speed of their work. Participants also explore effective prompting, reviewing and refining AI output, and the responsible use of AI in a professional setting. The capstone practical exercise asks participants to use AI to generate the structure of a report. By the end of this module, participants will be able to integrate AI thoughtfully into their everyday professional workflows.

Instructional Objectives:

• Introduce the role of AI assistants in organizational and professional workflows.

• Teach effective prompting techniques for generating useful, relevant output.

• Demonstrate how to use AI to generate report structures, outlines, and content frameworks.

• Explain how to review, refine, and fact-check AI-generated output.

• Discuss responsible and ethical use of AI in the workplace, including privacy and accuracy.

• Provide hands-on experience using AI to structure a professional deliverable.

Measurable Learning Outcomes:

By the end of this module, participants will:

• Write clear, effective prompts to guide AI toward useful results.

• Use AI to generate a structured outline or framework for a professional report.

• Critically review and refine AI-generated content for accuracy and relevance.

• Apply AI tools to improve the planning and structure of their work.

• Understand the responsible, ethical, and appropriate use of AI in a professional context.